Tobi TV: 5 Tips for a Stylish Home Office

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I love working in my own stylish office space – it keeps me creative and organized at the same time! It is so key to have a room that really works for you, whether you have an office outside your home, a dedicated room for a home office, or you’re using part of another room like a bedroom or family room.

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In my own office, I keep my work room organized with patterned boxes, lots of shelving and drawers, and a system that helps keep everything right at hand. So here are my best tips for creating a stylish office that really works for YOU:

See how just a few simple tips and tricks can give you an office area that will keep you motivated with style? Let’s recap those tips here:

  1. Add stylish details to your office, like a great fretwork pattern. Keep that pattern going through items like fabrics, furnishings, and accessories to create a coordinated look.
  2. In double-duty rooms, be sure to take advantage of multipurpose pieces of furniture. For example, a desk can also serve as a bedside table.
  3. No matter where your office is located, be sure you have plenty of storage. Keep things organized with gorgeous colored boxes and files that fit your design personality.
  4. Kick things up a bit with fun office products, like a bright blue stapler or a cherry red pencil holder. Even your desk accessories should have style!
  5. Keep color in mind when designing your office space. Reds and yellows are stimulating colors, but if your office is in a guest room, that may not work for a restful space for guests.

Use these tips to create a stylish workspace in your home or office! And be sure to share this video with your friends and coworkers.

Now let’s get back to work!

xo,

Tobi-Signature

 

 

 

 

For more tips and ideas, be sure to check out my YouTube Channel, featuring every episode of Tobi TV!

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8 Ways to Offer White Glove Service

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What if each time a client walked in the door of your offices, she was offered mint-infused water in gorgeous glassware and a handmade chocolate truffle? What if you showed up for every appointment at her house, unruffled, fully prepared, and right on time? What if she never once had to pick up the phone to call you because you and your staff were in regular contact, anticipating her questions before she even knew she had them? What if you gave her an exquisite thank-you gift at the end of the project? What if you gave every client that iconic white-glove service? Wouldn’t YOU want to work with a company that did all of that? I know I would!

Designing a white-glove customer experience is like designing a room — you have to think carefully about every element. So here are 8 ideas that will help you create that incredible experience for your clients:

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1. Create a system for every point of contact. I want you to standardize all the points of contact with your clients by making checklists and setting up procedures so that you offer a consistently high level of customer service. If you have a system, you won’t drop the ball. And remember that your first point of contact is when a customer hits your website or calls your office, so be sure your brand is well represented in both of those areas, too.

2. Consistency is key. Do it the same way (fabulously) every single time for every single client. Besides the fact that it’s the right thing to do, also imagine how a client would feel if she compares notes with another of your clients and finds out she isn’t getting the same service. Yikes.

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3. Gifts are great. Who doesn’t like to receive a little present? Pampering clients with thoughtfully chosen gifts at key stages of the project is an easy way to elevate your level of customer service. They don’t have to cost a lot to mean a lot. And never forget the power of a handwritten note!

4. Don’t leave them hanging. After the exciting presentation and before the installation is one long quiet time, as far as your client can tell. So be sure you have a communication system in place to keep them up-to-date and to let them know that you’re working hard on their project.

5. Elevate your ideas. Look at every system and step you have in place, from your presentation to any gifts you give. How can you add a WOW factor to really take your customer service to the next level? It could be something like sending an on-site video to them to tell them how excited you are to see progress on their home, to giving them their own private page on your website.

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6. Do what you say you will. If you get down to basics, though, do you know what will make your client the absolute happiest? It’s if you can really deliver their project on time and on budget. So be sure you’re focusing on that as your top priority.

7. Own any mistakes. Hey, things happen – especially when there are so many moving parts to a project. But how you own up to your mistakes is what will really make your client feel like you care.

8. Say thank you. This seems so simple, but too many people forget it. Be sure to thank your clients for their business. They could have gone to anyone, but they chose you. Let them know you appreciate it – and don’t just stop with the end of their project. Check in with them throughout the year to let them know you’re still thinking of them.

Use these eight tips to take your customer service to that white-glove level! And let me know what you do to “wow” your clients in the comments section below.

xo,

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What Is That Color? Double the Fun

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There is one photo that gets more comments than just about any other for me on Houzz, and it’s this boldly striped powder room! People ask a lot about the stripes and the colors – particularly how I came up with the colors. And the answer is usually the same for me – the wall colors were inspired by fabric!

If you look at the fabric on the window, you’ll immediately see the color inspiration for this fun room. Once I had that fabric, the rest was easy. I chose to paint the stripes in a dynamic duo of Sherwin-Williams paints – the blue is called Watery and the greenish color is called Antiquity. Then I matched squares of tile to those paint colors so I would have painted stripes on the top half of the wall and tile stripes on the bottom!

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Why? Because this room is used by six kids! And if you’ve ever been in a bathroom used by a lot of kids, you know that having a tile backplash around the sink is going to save those walls in the long run, right? The dual colors and the dual materials made for one solution to a very common problem in a lot of homes.

So what do you think of the color combo and the stripes? Would you try this in your home? Let me know in the comments section below!

Colorfully yours,

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PS – Before you ask (and I know you will), the cabinet is painted in Sherwin-Williams Lagoon!

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Shopping Guide: Fabulous Fall Decor

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The first official day of the fall season is next week! I’m crazy about crisp, cool days and gorgeous leaves, and I love to bring that feeling indoors with seasonal decor. Pumpkins, acorns, leaves, and more will be finding their way onto my tables and mantels in the coming weeks.

I love to find new decor to celebrate the season, so I put together a list of the very best in fall decor for you! Get these great items for your own home, or use them as hostess gifts as you visit friends and family for football games or dinner parties!

Happy fall, ya’ll!

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  1. Antiqued Turkey Centerpiece– It’s never too early to get into the Thanksgiving spirit, is it? I love this vintage-look turkey centerpiece for my family table!
  2. Falling Leaves Pumpkin– Fall is in the air and that means pumpkins! But step outside the traditional gourds and try a pair of these black-and-white striped pumpkins with a falling leaf pattern!
  3. Dried Wheat Stack Bundle– Add a little bit of texture to your fall tablescape with dried wheat stack bundles – it’s a natural look that fits any style.
  4. Truro Gold Salad Plate– This fabulous porcelain salad plate with 24K gold accents will add a glamorous touch to your table settings this fall!
  5. Williams-Sonoma Ultimate Fall Pie Crust Cutter Set– Let the autumn season inspire your baking with these beautiful pie crust cutters in the shapes of acorns, pumpkins, apples, and leaves. I’ll be picking these up for my and my little baker, for sure!
  6. Magnolia Leaf Wreath– Add a beautiful wreath to invite your guests into your home this season, and make it a Southern welcome with magnolia leaves.
  7. Wreath Guest Towels– A set of these beautiful embroidered guest towels with hemstitch detailing will be the perfect finishing touch on your guest spaces.
  8. Pumpkin Covered Pie Dish– Nothing says fall quite like pie! Bake your famous pumpkin pie in this beautiful glazed-stoneware pie plate with a fun pumpkin lid to keep the leftovers fresh.
  9. Pewter & Bronze 35” Standing Deer– Start the transition between fall and winter with a beautiful deer to watch over your family in style.
  10. Winter Pine Cone Napkin Ring– Lovely natural pinecone napkin rings will bring the outdoors into your home this fall.
  11. Watercolor Painted Pumpkin Dinner Plate, Mixed Set of 4– Gorgeous dinner plates with designs from original watercolors will ensure your family is feeling the fall transition even if the leaves aren’t quite changing yet!
  12. Pumpkin Decoration– This season’s most popular gourd comes in a variety of styles. I love this fiber-wrapped pumpkin to add a special textural touch to harvest-themed decor!
  13. ‘Eat, Drink & Be Thankful’ Table Runner– The countdown to Thanksgiving is on! Start your tablescape off with a lovely neutral runner with a reminder that this holiday is about enjoying friends, family, and all of your blessings this year!
  14. ‘Thankful’ Pillow– Throw pillows are a quick and easy way to add a seasonal punch of color to your home. The orange, red, and gold tassels on this canvas embroidered pillow will get your home into the seasonal spirit.
  15. Red Oak Nut Dish– Are you entertaining this fall? Set out this beautiful gold leaf-shaped nut dish for a quick snack on your table!
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Tobi TV: 4 Tips for a Grand Entrance

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The entry really sets the tone for your entire house! It welcomes your guests and gives them clues for what lies beyond in your home! I love to create bright and bold entries like the one in my office. It features a gorgeous blue sofa from C.R. Laine and a colorful painting by one of my favorite artists, Jane Booth – and you’ll see it in this week’s video.

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In my previous home, I used a daring and graphic wallpaper by F. Schumacher to create a real statement, and to showcase the color story that continued right into my family room. I can’t wait to show you the entrance to my new house, too! Meanwhile, let’s talk about my best tips for designing a welcoming space in your home:

Let’s recap those tips for creating an entry with style:

  1. If you do go bold with your wall color, tone everything else down by using neutral trims and furnishings. Don’t let too many bright colors compete in such a small space.
  2. For two-story entries, consider an overscaled wallpaper. It gives a grand appearance, but brings the scale down to a more normal height. Add in an amazing light fixture and a stair runner, and you’ll have an entry that is full of style!
  3. Using the same color in all of your entry’s furnishings and accessories, like navy with white, gives a coordinated look that is classic and timeless.
  4. If you want to create drama, use a bold and graphic wallcovering. That will definitely set the tone for your stylish home!

Use these tips to design an entry that has a “wow” factor and sets the mood for your guests. Please share this video with your friends, and let me know what you’ve done to create an amazing entry to your home!

Until next time!

xo,

Tobi-Signature

 

 

 

 

For more tips and ideas, be sure to check out my YouTube Channel, featuring every episode of Tobi TV!

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