1:1 Coaching Terms of Use

Updated October 2020

Included within are the Confidentiality Agreement, Statement of Intent, Rescheduling Policy and Refund Policy, collectively the “Terms of Use” for the Coaching Program.

As a progressive organization, Tobi Fairley & Associates is committed to allowing freedom of expression, including maintaining a safe online space for people to express their views. Further, our business is commited to anti-racist behavior and practices, and is intentionally committed to elevating businesses owned or operated by entrepreneurs from communities that have been marginalized – and to create a welcoming, equitable experience for all.


A coaching relationship is a two-way confidentiality, and a group coaching program involves the confidentiality of all members in both directions. The purpose of this agreement is to ensure that all proprietary information, including but not limited to intellectual property, company information, financial information, business information, drawings, documents, resources, client and project information, member information and all other property of

Tobi Fairley and Associates and of you, the client, remains confidential and will only be used by TFA if at all, as a work study for other clients, unless otherwise granted permission by you, in which case we will not divulge names of you or your company without written permission.

It is expressly prohibited by law to share with anyone or use in any way, anything that resides at, or originates as a result of the process of conducting business with Tobi Fairley & Associates and the coaching program, without written permission from Tobi Fairley. This includes, but is not limited to the following: all company information, business operations, employee information, information about other members and their posts, all financial information, client information, project information, vendor information, e-mails, operational systems, files, drawings, photographs or reproductions of such, CAD drawings, sketches or photographs of work done by Tobi Fairley Interior Design or by you as part of your membership in the coaching program. Use of, dissemination of, or distribution of any of the aforementioned items or any other company property or portion thereof, or any proprietary information gained while participating in the coaching program including names or personal information or posts by other members, for any purpose whatsoever, unless given written consent by Tobi Fairley and the other group member, is considered theft and is a criminal offense, punishable under the laws of the state of Arkansas. It is imperative that all intellectual property and proprietary information such as company information, business operations, internal affairs, financials, reports, member information, or project information is to be held in the strictest of confidence. This should be adhered to by both Tobi Fairley & Associates and the client for the benefit of the business of each party. There is no end date to the term of effectiveness of this confidentiality agreement. However, should the consulting relationship be terminated, such termination shall be upon written notice to the other party. There will be no refund of any pre-paid monies by the client for any reason whatsoever. All remaining obligations under the confidentiality agreement remain in full force and effect after any termination of the consulting.

Retaining the privacy and confidentiality of our clients, members and our company is very important to us. It is the express intention of Tobi Fairley & Associates that if we receive any indication there has been a breach of this agreement, Tobi Fairley & Associates will do all in its power to ensure the involved persons are held accountable and appropriate legal action will be taken.

By purchasing, you agree to these terms as a condition of a client of Tobi Fairley & Associates and understand that you will be legally responsible for maintaining confidentiality as it is described in this agreement, even after your business with Tobi Fairley & Associates and your coaching package is concluded. In turn, Tobi Fairley & Associates will adhere to the same guidelines regarding your company and personal information.


In any coaching program, change is part of the coaching process. You should be aware that ups and downs are normal in coaching, as is reaching a plateau. Note that we need to have “down cycles” to achieve growth and change. After all, that’s why you’re reaching out to Tobi Fairley and the coaching program.

For the coaching process to work, Tobi Fairley and her coaching team need your permission/agreement that we may:

  • Challenge you or ask difficult questions
  • Get tough with you
  • Give you forms, exercises, or homework to complete

Here are some things to remember:

Role of Coach

  • To help work out, set, clarify, and maintain focus on your goals.
  • To hold you accountable – for what you say you’re going to do.
  • To help you establish your own solutions and strategies.
  • To encourage, support, and believe in you! Even when you do not.
  • To raise your self-awareness, CHALLENGE you and help you to recognize where you may be holding yourself back.

Role of Client/Member

  • To be honest and open.
  • Be willing to adopt a more positive outlook on your business.
  • Be ready to be fully accountable for your life/decisions/actions.
  • Be willing to do the work needed to achieve results.
  • To embrace an abundant mindset and be open to new ideas and solutions that you may not have heard previously or that you didn’t think would work for you.

YOU are responsible for YOUR results. Success is directly related to your commitment and effort made.

Disclaimer: When addressing financial matters in any of our coaching sessions, videos, newsletters or other content, we’ve taken every effort to ensure we accurately represent our programs and their ability to grow your business. However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations. Nothing is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon many factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue. You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined are simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models, and we offer no professional legal, medical, psychological or financial advice.


All coaching calls will be scheduled for the same day/time chosen by the purchaser for the first call, and will run for six consecutive weeks. (For example, when the purchaser chooses Tuesday at 4pm for the first call, all subsequent calls on the 6-Week Package will be scheduled for the Tuesdays at 4pm for the remaining five weeks.)

If for any reason you cannot attend a scheduled coaching session you are fully responsible for informing your coach and arranging an appointment at least 48 hours in advance, otherwise the session will be deemed forfeit. If you attempt to reschedule, please note that there is limited availability by your coach to accommodate your preference, but they will try their best. 


This coaching program is created and sold as a whole package and cannot be altered or partially completed in any way. Unused sessions due to quitting the program may not be eligible for refund, credit or transfer.

Tobi Fairley, Inc. reserves the right to update these terms as needed. 

Your purchase verifies that you have read and agree to our Terms.

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