Now that the holiday season is about to hit full swing, chances are that you will soon be giving and receiving and thanking up a storm! It’s interesting how we can show so much appreciation and gratitude for friends and family, though, and can forget to thank the people we spend an enormous amount of time with. And that’s our employees and our clients!
We all love to feel appreciated for our hard work, and it’s no different for the employees and contract people that you work with. MIT professor Daniel Ariely’s research has shown that employees actually leave jobs more often because they feel undervalued and underappreciated, rather than because of pay issues.
It’s important to remember to thank someone who works for you, to show true gratitude for all the ways they contribute to your company’s success. It can be as simple as telling them what a great job they did on a specific project, to writing a formal note, to giving them a bonus at the end of the year.
Other important ways to show appreciation include welcoming their ideas, thanking them when appropriate, offer flexibility in their schedules, following through on what you say you’ll do, and celebrating milestones with them. Even just being on time for meetings, keeping your word, and being positive in your work will show respect and appreciation for others.
How important is this? Studies show that when employees don’t feel valued, their enthusiasm and productivity goes down, and the lack of excitement they feel could start to impact your clients and your business. And that is definitely not good.
Speaking of your clients – how are you showing THEM that you’re thankful for their business? If you want their repeat business, or if you want them to recommend you to others, then you definitely should be sure that they know how much you appreciate and value them. I love to show gratitude to my clients with small gifts, notes, and emails through the design process that let them know how much I love working with them. And at the end of the project, there’s always a little something waiting for them in their homes to say thanks for their business.
It’s so important to practice gratitude every day, for the things we have, and for the people in our lives. So during this holiday season – and throughout the year – be sure you’re telling your “work family” how thankful you are for them, too! Make gratitude part of your business plan today.
Thank you for being here with me – for reading my blog and for commenting! I appreciate each and every one of you!