There’s a saying that has become popular because it’s so true: Stuff Happens. Okay, sometimes there’s a different word instead of “stuff,” but you get what I mean. And in business, the fact that Stuff Happens is the only guarantee we have. Things will go wrong, employees will leave, ideas will go bust, and clients will be mad. That’s just how it goes.
The worst thing you can do? That would be to turn a negative into an even worse negative. In other words, how you react to the “stuff” is where you’ll really show what you’re made of, and how successful you’re going to be.
We’ve all know Negative Nellies in our lives – and have tried to avoid them as much as possible. They’re the ones who walk around like Eeyore, always seeing the cloud instead of the silver lining. And they can bring you down with negative talk.
With all the politics, social media trolls, and economic dips, we have had our fill of negative vibes bombarding us. It’s hard not to lose a positive outlook with all that coming at you. And the worst part is, once you get sucked into that sad spiral, it’s hard to get back out of it. In fact, studies by Johns Hopkins show that negativity is actually a habit, and it’s not easy to break.
Negativity can take your focus off of what needs to be done, which can lead to procrastination and dropping the ball for your clients. It can also keep you from finding solutions to problems, or from coming up with good ideas to improve the bottom line. And we all know what a bad attitude can do for your customer service. This is one place where you really can’t fake it, either. That negative outlook will show through, no matter how you try to hide it.
That doesn’t mean you have to be a Pollyanna about everything either, but having a positive outlook is a proven strategy for success in business. So how can you keep your sunny mood intact? Well first of all, don’t let others rain on your parade. If you have an employee with a bad attitude, they either need to change or they need to go. And that goes for other people who are sucking the energy out of you. Avoid them at all costs.
Remember what you’re doing this for. Remind yourself of what you feel passionate about in your business, and think about how all your hard work will pay off for you and your family. And feel gratitude for what you have, even the smallest things. I keep a gratitude journal every single day so I can stay focused on how much I have, rather than on what I don’t have.
Do whatever it takes to keep that positive attitude once you have it. Harvard studies have shown that positivity in business can reduce stress, spark new ideas, make you super creative, improve your time management, and help you make sales. Isn’t that what we all want in business?
So turn off the news for a day, stop reading those offensive comments on Facebook, and smile at someone you don’t know. You’ll be surprised at how good you feel!